Support Services

My experience using mental health services have enabled me to receive invaluable support; it was a real comfort knowing there was someone who could appreciate how I felt without any judgment so to be on the other side of this support and by touching another person’s life when it really matters is truly important to me. Here are some support services which helped me in the past.

I hope you find this helpful and find the encouragement to seek the right help for you.

Mental Health Help & Support Services

If you are experiencing mental health problems or need urgent support, there are lots of places you can go to for help.

As Time to Change is focusing on challenging discrimination in society, we’re not able to provide individual or emergency support for people in crisis. But there are lots of people who can. They are listed here:

Samaritans

Telephone: 116 123 (24 hours a day, free to call)
Email: jo@samaritans.org
Website: www.samaritans.org

Provides confidential, non-judgmental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.

Mind Infoline

Telephone: 0300 123 3393 (9am-6pm Monday to Friday)
Email: info@mind.org.uk
Web site: www.mind.org.uk/help/advice_lines

Mind provides confidential mental health information services.

With support and understanding, Mind enables people to make informed choices. The Infoline gives information on types of mental distress, where to get help, drug treatments, alternative therapies and advocacy. Mind has around 140 local Minds providing local mental health services.

Rethink Mental Illness Advice Line

Telephone: 0300 5000 927   (10am-2pm Monday to Friday)
Email: info@rethink.org
Website: http://www.rethink.org/about-us/our-mental-health-advice

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff. Rethink also runs Rethink services and groups across England and Northern Ireland.

Saneline

Telephone: 0845 767 8000 (6pm-11pm)
Website: www.sane.org.uk/what_we_do/support/helpline

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them.

ChildLine

Telephone: 0800 1111
Email: http://www.childline.org.uk/Talk/Pages/Email.aspx
Website: www.childline.org.uk

ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything – no problem is too big or too small.

Elefriends

Website: http://elefriends.org.uk/

Elefriends is a supportive online community where you can be yourself. Elefriends is run byMind.